Service Desk Analyst - Contract Based Jobs
As a First Line IT Service Desk Analyst, you will provide quick and powerful first line technical help to all clients across the company. You will be working with various applications and systems and will be needed to examine and analyze issues to provide sound resolutions to support requests and incidents. These requests may go from essential "how to" questions to acquiring further detail to help with the solving of more complex technical issues. it service desk salaries Job Responsibility To provide first line backing to workstations, tablets, mobiles, printers, peripherals and bespoke applications Act as the main point of contact for support requests into IT, accomplishing a high volume of first time fixes and raising issues not inside the First Line transmit as per inner process and best practice Capacity to support MS Office applications utilized inside the Company, including Adobe and Antivirus software Provide essential Exchange/Active directory support (for exampl...