It helpdesk: Salary

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The average It Helpdesk salary in Canada is $46,875 per year or $24.04 per hour. Entry-level positions start at $28,070 per year while most experienced specialists make up to $73,613 per year.

IT helpdesk pay rates per area

British Columbia - $60,094

Ontario - $45,000

Information Technology Helpdesk/​Support Technician

Information Technology (IT) helpdesk/support technicians set up computer and other IT gear and help avoid, recognize and fix issues with IT equipment and software.

Pay

Pay for information technology (IT) helpdesk/support experts changes. An IT helpdesk/support specialist in the:

Lowest paid team procure an average of $46,000

Middle compensation range acquire an average of $55,000

Highest-paid compensated team procure an average of $65,000 per year.

IT helpdesk/support specialists functioning as temporary workers procure an average of $17 to $29 60 minutes.

Openings for work

Openings for work are good. Chances of finding a new job as an IT helpdesk/support professional are good because of a lack of employees.

Length of training

1-3 years of training normally required.

What you will do

  • IT helpdesk/support experts may do a few or the all of the following:
  • Detect and understand computer software, equipment and site issues
  • Examine client issues and propose how to avoid future issues
  • Collect, install and test computer software, networks and servers
  • Update and fix hardware
  • Track software and hardware.

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