Update on Apple Certified Macintosh Technician (ACMT) Certification 2021
Apple Updates Service
Tech Training and Certification Program
Apple has updated its Apple Certified Macintosh Technician
(ACMT) Certification, making it easier for individuals to get their initial
certifications and for existing techs to keep theirs without yearly
recertification exams.
The company is making its AppleCare technician
certifications permanent as of June 23rd, making it so technicians will not
need to go through a yearly recertification process. Additionally, exams of all
kinds will be performed online rather than in a testing center.
However, individual product qualifications -- certifications
to repair more complicated products like the iMac -- will still need to be
performed.
Changes include the following:
No more ACMT recertifications: All service technicians with
existing ACMT certifications as of June 23 will be granted a new ACMT
certification that eliminates yearly recertification exams. This new
certification will allow the same ordering of service parts as the preceding
ACMT certification and will not expire.
New exam resources: The following Apple service exams will be
available solely from a new online resource:
- 9L0-010 - Apple Macintosh Service Certification Exam
- 9L0-064 - OS X v10.8 Mountain Lion Troubleshooting Exam
- 9L0-E04 - iOS Qualification Exam
Notes:
- All other AppleCare online exams are not affected by this
change. You will still access other exams at ibt.prometric.com/apple.
- Details on the new exam resource will be provided in other
communications.
No more testing centers: All AppleCare Service exams will be
available online. You will be able to take these exams without the need to
travel to a testing center.
No more proctored exams: Initial ACMT certification exams will
no longer require exam proctors for exams taken at training centers.
Apple has posted a knowledge base article outlining the
program and has also provided an email address for technicians to ask for further
questions.
It's not clear if the changes are related to a rumored
update to Apple's AppleCare support program, or simply an unrelated
streamlining of the technician certification process.
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