Microsoft Teams issues, and how to fix them

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Issue: You are unable to create a new team in Microsoft Teams

If you are trying to create a new team in Microsoft Teams, however, can't, check with your Microsoft system administrator. Organizations and companies have an option to forbid people from creating new groups or teams. Connect with your IT office for additional support with the issue.

Glitch: Removed user appears as 'Unknown user' in Teams

microsoft system administrator

Microsoft is now aware of an issue in which a removed user will appear as Unknown user in the Teams application. The conversation tab may also say an Unknown user has been added to the team. There is no fix as of now, yet Microsoft is dealing with the issue.

Issue: Unable to build up a connection with Microsoft Teams

In case you're having issues accessing Teams, ensure that your Mac, PC, or cell phone can get to other networks or web content. If your PC is associated with the internet, however, Teams are as yet out of reach, the service may be down. Check with Microsoft's Support page to check whether they are having issues with the Teams service.

Issue: Teams is stuck in a login loop in Microsoft Edge

If you are utilizing Microsoft Edge or the older Internet Explorer, you may find that your login screen for Teams is stuck in a loop. This is likely because your company utilizes the Trusted Sites option and hasn't allowed Microsoft Teams.


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