Desktop Support Analyst Salary

Salary Data Based on Experience

The average desktop support analyst salary salary in Portugal is 22 937 € or an equal hourly rate of 11 €. Furthermore, they procure an average bonus of 640 €. Pay estimates dependent on pay study information gathered directly from bosses and anonymous workers in Portugal. An entry-level desktop support analyst (1-3 years of experience) acquires an average compensation of 16 457 €. On the opposite end, a senior level desktop support analyst (8+ years of experience) acquires an average compensation of 28 188 €.

Expected set of responsibilities

Configures and continues equipment and software at industry standards. Surveys and troubleshoots individual issues, through the telephone, face to face, or on the web, related with network infrastructure and desktop systems software and equipment. Proposes equipment and software solutions, including updates.

Most Popular Skills for Desktop Support Analyst

  • Issue Analysis
  • Allots work
  • Directing operations
  • Directing communications
  • Coordinates subordinates

Here's a look at the average workday for a desktop support analyst.

Report support:

Many individuals partner face to face support with desktop support analysts. Today, nonetheless, these IT aces are bound to provide remote assistance.

Technologies, for example, screen sharing, remote control applications and live chat have made it a lot simpler for desktop support analysts to offer excellent help without leaving their desktops. Most cases can be settled through online chat, email or calls, or through messages sent by means of a ticketing system.

As the number of gadgets without serviceable parts, for example, tablets and mini notebooks, fills in the working environment, the desktop support analyst will invest less time on equipment repairs.

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