Desktop Support Analyst Salary
Salary Data Based on Experience
The average desktop support analyst salary salary in Portugal is 22
937 € or an equal hourly rate of 11 €. Furthermore, they procure an average
bonus of 640 €. Pay estimates dependent on pay study information gathered
directly from bosses and anonymous workers in Portugal. An entry-level desktop
support analyst (1-3 years of experience) acquires an average compensation of
16 457 €. On the opposite end, a senior level desktop support analyst (8+ years
of experience) acquires an average compensation of 28 188 €.
Expected set of
responsibilities
Configures and continues equipment and software at industry
standards. Surveys and troubleshoots individual issues, through the telephone,
face to face, or on the web, related with network infrastructure and desktop
systems software and equipment. Proposes equipment and software solutions,
including updates.
Most Popular Skills
for Desktop Support Analyst
- Issue Analysis
- Allots work
- Directing operations
- Directing communications
- Coordinates subordinates
Here's a look at the average workday for a desktop support
analyst.
Report support:
Many individuals partner face to face support with desktop
support analysts. Today, nonetheless, these IT aces are bound to provide remote
assistance.
Technologies, for example, screen sharing, remote control
applications and live chat have made it a lot simpler for desktop support
analysts to offer excellent help without leaving their desktops. Most cases can
be settled through online chat, email or calls, or through messages sent by
means of a ticketing system.
As the number of gadgets without serviceable parts, for
example, tablets and mini notebooks, fills in the working environment, the
desktop support analyst will invest less time on equipment repairs.
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