IT Technical Support job profile

IT Technical Support is an IT expert who monitors and maintains the PC systems and networks of a company. IT Technical Support provide technical help and support to workers.

To draw in IT Technical Support that best matches your requirements, it is essential to write a reasonable and exact IT Technical Support set of job responsibilities.

IT Technical Support expected set of responsibilities

Do you have an experience and enthusiasm for providing IT Technical Support?

We are searching to recruit a goal-oriented IT professional for our open IT Technical Support position.

Your work will be to provide technical support to maintain the company's PC systems, both equipment and programming and other peripheral gear to guarantee ideal performance so that end users can maintain a significant level of efficiency.

IT Technical Support obligations and duties

  • Furnish technical help with PC equipment and programming
  • Resolve issues for staff through telephone, face to face, or electronically
  • Log bugs and improvement requests
  • Perform equipment and programming installations, configurations and updates as required
  • Create and maintain tips and tricks solutions for online database and site
  • Give basic on-line and classroom training for organization products
  • Resolve technical issues in a timely manner using accessible assets inside the organization
  • IT Technical Support necessities
  • Superb client assistance skills
  • Solid troubleshooting and problem solving skills
  • Past working experience with IT support for (x) year(s)

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